Terms and Conditions

Date: 2021/06/01


This is the website of Dola Money (Pty) Ltd, a private company registered in the Republic of South Africa with registration No. 2013/171171/07. Dola Money is a registered Credit Provider in terms of the National Credit Act No. 34 of 2005 (NCRCP14262).

Dola Money provides the information contained in this website and the pages comprising the website, and advertises and offers the services advertised on this website from time to time ("service/s") to users ("you"), subject to the terms and conditions set out herein ("the terms").

Please read these terms, together with our Privacy Policy carefully, as they will govern our relationship with you in relation to your use of www.dola.co.za ("the website") and will constitute an ongoing binding agreement between Dola Money and yourself. These terms regulate use of the Dola Money website, including, but not limited to, submissions of requests for information, requests for loans and access to other online services provided by Dola Money.

You can contact us regarding this website by email, at customercare@dola.co.za.

Acceptance of Terms

By accessing the website, you are deemed to have read, understood, and agreed to the terms. Dola Money may at any time modify any of the terms and such modification will supersede and replace any previous terms. The amended terms will be made available on the website. Each time you access the website, you agree to be bound by the terms, as they have changed.

If you do not accept these terms and conditions, please do not continue to use this website. Please note that the terms and conditions stated in this document refer to the use by you of this website and are not related to any commercial agreement concluded between you and Dola Money or any other third party pursuant to the use of this website.

Content of the Website

While Dola Money makes every effort to update the information provided on the website on a regular basis, Dola Money makes no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of any information, data and/or content on the website.

The information, ideas and opinions expressed on this website are of a general nature and should not be regarded as financial or other advice. Before making any decision or taking any action based on, or in relation to information, ideas and opinions expressed on this website which might affect your personal finances or business, you should take appropriate advice from a suitably qualified person.

The content related to the products and services featured on this website are based on the laws of South Africa, unless otherwise expressly stated. Your use of this website and any dispute arising out of the website is subject to the laws of South Africa. Any dispute arising out of the use or publication of this website is subject to the exclusive jurisdiction of the courts of South Africa.

Use of the Website, Warranties, Disclaimers and Limitation of Liability

By accessing the website, you warrant and represent to Dola Money that you are legally entitled to do so. If you subscribe for any of our products you warrant and represent that you are legally authorised to subscribe for such services.

You further warrant you will not use the website, the products and/or the services or any information made available or sent to you by us pursuant to your use of the website for any purpose that is unlawful or prohibited under South African or international law or is contravention of the terms.

This website is available to you for your non-commercial use. You may print or copy pages for your personal use, but no part of this website may be reproduced or transmitted for any other purpose.

You acknowledge that the Dola Money website is supplied on an "as is" basis and has not been compiled to meet your individual requirements. It is your responsibility to satisfy yourself, prior to entering into this agreement with Dola Money, that the content available from and through the Dola Money website meets your individual requirements and is compatible with your computer hardware and/or software.

To the fullest extent possible by law, Dola Money expressly disclaims all (express or implied) warranties, including, without limitation, warranties and non-infringement, compatibility, security and accuracy in respect of this website. We do not warrant that the website or any software available for download via the website is free of viruses or destructive codes.

Neither Dola Money, or its directors, shall be responsible for, and they hereby disclaim all liability for, any loss, liability, damage (whether direct, indirect or consequential) and/or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly or indirectly, to your access and use of the website and/or any information contained on or received via the website, your use of the service/s and/or your reliance on any information offered via the website and service/s.

Without limiting the generality of the foregoing, neither Dola Money nor its directors shall be liable for any loss of business, loss of data and/or loss of profits, any failure and/or unavailability of the website for any reason whatever and/or the failure/delay by any third-party service provider to render any service/s which are necessary to ensure the availability of the website, or the services offered.

Information transmitted via the internet is susceptible to monitoring and interception. You will bear all risks of transmitting information in this manner. We will not be liable for any loss, harm or damage suffered by you as a result of transmitting information to us.

Any unsolicited confidential or proprietary information sent to us via the internet cannot be guaranteed to remain confidential. If you need to send such information to us and are concerned about the security of this information, please contact us and we will advise you of the most appropriate method of transmission.

This website is made available for public viewing on the basis that Dola Money excludes, to the extent lawfully permitted all liability whatsoever for any loss or damage howsoever arising out of the use of this website or reliance upon the content of this website.

Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship with you or anyone else, except for these terms which govern the relationship between us in relation to your use of the website. The advertising of our services via the website merely constitutes an invitation by Dola Money for you to make an application for credit.

Dola Money reserves the right not to accept and/or comply with any application for any reason whatsoever on notice to you. Should Dola Money accept your application for credit, the agreement is governed by the terms and conditions of the application and loan agreement itself and not by these terms which specifically relate to the use of the website.

We do not make any warranties or representation that content and services available from the website will in all cases be true, correct or free from any errors. Dola Money shall take all reasonable steps to ensure the quality and accuracy of content available from the Dola Money website.

This website is intended to provide general information regarding Dola Money, our products and services, and other information which may be of interest to you. It is not intended to provide exhaustive treatment of any subject. The information on this website, including all research, opinions or other content is not intended to and does not constitute financial, accounting, tax, legal, investment, consulting or other professional advice or services. Before making any decision or taking any action which might affect your personal finances or business you should take appropriate advice from a suitably qualified person.

Dola Money does not make any warranties or representations that our website shall be available at all times. You acknowledge that the Dola Money website may be unavailable due to updates or other causes beyond our reasonable control, including, but not limited to electronic virus infection, unauthorised access, power failure or "acts of God".

You will indemnify Dola Money, its members, employees, officials, agents or representatives, and keep them fully indemnified, from and against any loss or damage suffered or liability incurred in respect of any third party, which arises from your use of this website.

Mobile Devices

If you access the website from a mobile device, it is your responsibility to ensure that your device, software, service provider and telephone number are both capable of supporting the technology and legally compliant with the requirements of South African legislation.

Copyright and Intellectual Property

Copyright and all intellectual property rights and all materials, texts, drawings and data made available on the website (collectively "the materials") are owned by Dola Money, alternatively Dola Money is the lawful user thereof, and are protected by both South African and international intellectual property laws. Any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of such material or any component thereof will be an infringement of such copyright and other intellectual property rights; save that you may use the materials or any component thereof for your own internal purposes and for purposes of considering and making use of the services offered by Dola Money. The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of Dola Money. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of Dola Money.

Third Party Links

From time to time this website may also include links to other websites. These links are provided in order to enhance the interest of other featured content and are not intended to signify that Dola Money endorses or otherwise has any responsibility for the content of the linked website. No endorsement or approval of any third party or their advice, opinions, information, products or services is expressed or implied by any information on this website.

External links may be provided for your convenience, but they are beyond the control of Dola Money, and no representation is made as to their content. Use or reliance on any external links provided is at your own risk. When visiting external links, you must refer to the external terms and conditions of use.

Permission to Link to Our Website

No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of Dola Money.

Nobody may establish a hyperlink, frame, meta tag or similar reference, whether electronically or otherwise (collectively referred to as linking), to this site or any subsidiary pages before receiving Dola Money's prior written approval, which may be withheld or granted subject to the conditions Dola Money specifies from time to time. Request to link to our website may be directed to customercare@dola.co.za.


No person, business or website may frame the site of Dola Money or any of the pages on this site in any way whatsoever.

Crawlers and Spiders

No person, business or website may use any technology to search and/or gain information from Dola Money's website without its prior written consent.

Compliance with Legislation

Dola Money will not tolerate anyone using the Dola Money website (including the loan application process) in contravention of any law, whether in common law or statute, and reserves the right to take action against anyone doing so, including laying a criminal charge, where applicable.

Privacy Policy

We respect your privacy and your personal information (even if you do not become or are no longer a customer of ours) and refer you to our privacy policy which governs the way in which we collect and use the personal information provided to us as part of the application process.


We value feedback received from visitors to our site. You agree not to transmit any material that is unlawful, harmful, defamatory, abusive, threatening, vulgar or obscene. You remain liable to any third party for your comments, and we are not liable to any third party for the content of your comments. You are encouraged to report untrue, inaccurate, defamatory, illegal, infringing and/or harmful content available from our website.


Dola Money will take all reasonable steps to secure the content of the Dola Money website and the information provided by and collected from you.


We recognise the importance of protecting your privacy and we comply with all laws, in terms of our privacy policy. We follow a strict policy of not disclosing any personal or sensitive information about users to any company, organisation or person outside of Dola Money, except where we are legally obliged to disclose such information.

We may collect technical data about the number of visits, the type of Internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use. We might also place a “cookie” on your hard drive that will help us to identify you when you return to the site and allow us to tailor content to your personal preferences. If you do not wish to use “cookies” you may disable this option in your internet browser settings. Accumulated “cookies” can be removed from your computer.

Entire Agreement & Severability

In the event that any term or condition detailed herein is found unenforceable or invalid for any reason, such term(s) or condition(s) shall be severable from the remaining terms and conditions. The remaining terms and conditions shall remain enforceable and applicable.


If you breach these conditions and we take no action, we are still entitled to use our rights and remedies in the future and where you continue to breach these conditions.

Applicable & Governing Law

This website is owned and operated within the Republic of South Africa. These terms and conditions are governed by the laws of the Republic of South Africa, and the user consents to the jurisdiction of the Magistrate’s Court in the event of any dispute.

Disclosures Required by Legislation

The full name and legal status of the website owner: Dola Money (Pty) Ltd trading as Dola Money.

Registration number: 2013/171171/07.

Physical address: 1 Wattled Starling, Featherbrooke Estate, Krugersdorp, 1746

Postal address: Postnet Suite 010, Private Bag X2, Ruimsig, 1732

Users may lodge complaints concerning the Dola Money website at customercare@dola.co.za.